I will do my best to ship all orders received by 11.00am on the same day I receive them.
Orders placed on days the Post Office is closed, or closes early (Sat, Sun, Wed) will be shipped the next working day.
I only use Royal Mail for postage.
I can accept returns of unwanted unopened products in their original packaging, but unfortunately I will only be able to refund the price of the item, not postage costs.
If your opened product is faulty, I will of course refund or replace for you.
If you wish to arrange a return, please contact me on firstname.lastname@example.org.